Troubleshooting
Get help with any issues you might be experiencing with your Onedox account
7 articles in this collection
Written by Hugh Nimmo-Smith and Julieanne
Written by Hugh Nimmo-Smith and Julieanne
Why is my account not updating?
You might not be getting new bills or it says it's been flagged to our team
Written by Julieanne
Updated over a week ago
Updated over a week ago
How do I archive an account?
Mark it inactive: Save a closed account's details and documents for future reference
Written by Julieanne
Updated over a week ago
Updated over a week ago
How do I reset my Onedox password?
How to reset your Onedox password if you've forgotten it
Written by Hugh Nimmo-Smith
Updated over a week ago
Updated over a week ago
How do I delete a provider account?
Once you've finished with an account, you can remove it from your Onedox account for good.
Written by Julieanne
Updated over a week ago
Updated over a week ago
How do I delete my Onedox account?
You have the right to be forgotten by Onedox
Written by Julieanne
Updated over a week ago
Updated over a week ago
Can't find your provider?
Let us know! We're adding providers and developing new features all the time...
Written by Julieanne
Updated over a week ago
Updated over a week ago
Having trouble linking Spotify?
If you login to Spotify using Facebook, this can help...
Written by Julieanne
Updated over a week ago
Updated over a week ago