Switching Energy

Frequently asked questions about switching energy deals or providers with Onedox

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12 articles in this collection
Written by Julieanne Kelly

I have a pre-pay meter – can I still switch?

Switching with a pre-paid energy meter
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Written by Julieanne Kelly
Updated over a week ago

What happens to my smart meter when I switch energy providers?

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Written by Julieanne Kelly
Updated over a week ago

I want to cancel a switch, what now?

How to cancel switching energy providers within your 14-day cooling off period
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Written by Julieanne Kelly
Updated over a week ago

What is the process for switching energy deals with Onedox?

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Written by Julieanne Kelly
Updated over a week ago

Will I experience any downtime in my energy service or overlap in my bills?

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Written by Julieanne Kelly
Updated over a week ago

I owe my energy provider money - can I still switch now?

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Written by Julieanne Kelly
Updated over a week ago

My energy provider owes me money - can I still switch now?

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Written by Julieanne Kelly
Updated over a week ago

Can I specify a date in the future for switching energy deals?

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Written by Julieanne Kelly
Updated over a week ago

How long does it take to switch energy providers?

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Written by Julieanne Kelly
Updated over a week ago

I am in a contract with my current supplier, can I switch now?

We'll notify you if any exit fees apply so you can still switch and save!
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Written by Julieanne Kelly
Updated over a week ago

I am nearing the end of my contract, can I switch?

Yes! You don't have to pay exit fees when you're within 42 days or 6 weeks before the end of your contract.
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Written by Julieanne Kelly
Updated over a week ago

My contract has ended, can I switch energy providers or move to a new deal?

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Written by Julieanne Kelly
Updated over a week ago