If you decide you don't want to move forward with switching providers, don't worry! This is exactly why there is a required 14 day 'cooling off' period so you can change your mind before any switch happens.
Once you've initiated the switch: get exact instructions on how to cancel the switch by checking the email you will have received from Energylinx, our Ofgem-accredited partner that manages the switch between energy providers.
Depending on the situation, you may need to send an email to email@example.com and they can advise on what to do next. Alternatively, there may be a number you need to call, and the original email from Energylinx should give details on that too.
For any other doubts, always feel free to contact Onedox at firstname.lastname@example.org or via the chat window and we'll be happy to help you find a solution!