If you've forgotten your Onedox password then not to worry - you can set a new one securely!
Make sure you're logged out of Onedox first and then go to our Forgot Password page and follow the instructions there:
If you still can't get in, then use the live chat feature on the bottom right of the screen to talk to our team.
Please note, if you sign in to Onedox using Google, Facebook or your bank (like Starling) then you don't have a password for Onedox.
You can find out what method you use to login by going to the Security Setting in Onedox - if it's password, it'll look like this (and you can change your password here if you like):
Change to login with password
If you would like to use your email address and a password to login instead of Google, Facebook or a bank login, then you can do so in your Security Settings.
Please note, to set your new password you will need access to the email address registered with Onedox. If you want to change your email address you can do so in your Profile.